Australia Post – Melbourne Support Centre
Why We Were Appointed:
FACTION was engaged for its proven expertise in complex workplace projects, strong governance and probity standards, and track record in negotiating high-value outcomes with developers.
Client Challenge:
Australia Post’s Melbourne support centre lease was expiring in 2024. The organisation needed a workspace that achieved efficiency, reducing long-term costs, and ensuring flexibility for post-pandemic workplace requirements.
The Tailored Solution:
FACTION led the site selection, transaction, and AFL negotiations, capturing significant value through competitive market tension. The team ensured strong developer concessions, integrated workplace design management, and collaborative delivery to de-risk the project while enhancing workplace outcomes.
Results / Outcomes / Metrics:
Delivered significant base building and services upgrades at nil cost
Secured $200m+ in occupancy cost savings
Negotiated $1m each for Technology and Infrastructure Funds provided by the developer
Achieved $1.7m in additional fitout incentives
Positioned Australia Post as a leader in delivering a new workplace model for the post-pandemic era
Client:Australia Post
Sector & Location:Private | Richmond, VIC
Estimated Project Value (AUD): Project Scope & Services Delivered:$conf
Open market review of accommodation options
Project Management for delivery of a new 27,000sqm workplace
AFL negotiations and transaction management
Workplace design and delivery oversight
Base building design milestone reviews and coordination
Programme and cost monitoring
Authority approvals and trade procurement
Project governance
